Shelley Hulgrave, CFO of Penske Automotive speaking at the Automotive News Retail Forum, said the company is using artificial intelligence to schedule service appointments. "If you find yourself stranded, or you find yourself with a car issue and a mechanic might not be there because of regular service hours, but we're able to capture that customer," Hulgrave said to Executive Editor Jamie Butters. #ANRetailForum #Penske #ai https://ow.ly/Kxrn50Q33b1 | Automotive News