Customer Support | CRAFTSMAN
Find out more information about CRAFTSMAN® tools, warranty, parts, service, and more with our customer support resources.
CRAFTSMAN
Welcome to the Craftsman Center! Here, you can connect with us, engage with fellow customers in our community section, and find answers to FAQs. We're here to support you in your projects and help you get the most out of your Craftsman tools.
Warranty | CRAFTSMAN
To reach CRAFTSMAN® Customer Service, please chat with us, submit a form here, or give us a call at 888-331-4569.
How can I get in contact with someone for assistance?
Finally get ahold of the right department at Craftsman/MTD and they try and find a Authorized Service Center… the 2 service centers in Arizona are 300 miles away from Phoenix. Craftsman's Answer, take it to someone local, pay to have them fix it, and we MIGHT reimburse you….
Contact Us - CRAFTSMAN
By signing up you agree to receive emails from CRAFTSMAN® with news, special offers, promotions and other information. You can unsubscribe at any time. See our Privacy Policy or Contact Us by filling out this form , or sending mail to 701 E. Joppa Road, Towson, Maryland. 21286 for more information.
Submit a request – CRAFTSMAN
Please enter the details of your request. A member of our support staff will respond as soon as possible.
How do I handle or claim a warranty on my tool? - CRAFTSMAN
Contact CRAFTSMAN® Customer Service through chat, form, or phone: 888-331-4569.
Where can I find a service center to repair my tools? - CRAFTSMAN
Did you both find a way to get in touch with Craftsman? We have a lifetime warranted weed whip with a failed head/bearing and I firstly reached out to the retail store we purchased it from and they denied having any responsibility to replace or find an authorized repair shop after 90 days.
Shop Parts | CRAFTSMAN
Shop Tool Service Parts. If your product model begins with CM click here. You can see important product info such as service information and parts diagrams.
Customer Service | CRAFTSMAN
Official website for CRAFTSMAN®. Explore power tools, outdoor equipment, hand tools, storage products and more.