Gigs, a platform that enables any company to become a MVNO, has raised $73 million in a Series B round of funding.

Use event-based journey analytics to map customer entry and exit points, enhance personalization, and improve engagement. The ...

Cyril Pourrat, chief procurement officer, BT Group and head of BT Sourced, outlined some of the strategies that BT is using ...

CCaaS innovation takes center stage in 2025. Generative AI, multimodal communication and predictive analytics are ...