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Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...

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The Fargo Theatre is a frequent winner because employees love the theater and know how special it feels to see a movie or ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Prince Harry fans are ecstatic after fully understanding why Prince Harry was spotted in a tattoo parlour in New York back in ...

Your competitors are working to provide smooth, dependable service—how are you going to respond? In a recent panel discussion, industry experts offered insights into how to rethink customer service ...

Donald Trump who continually claimed he had no contact whatsoever with Project 2025, immediately tapped Brendan Carr, wrote the chapter on the FCC for Project 2025, to head the FCC. Lying liars, all ...

Saturday Night Live's cold open featured Dana Carvey as President Joe Biden's recent meeting with President-elect Donald ...

Viewers said "I love it" to that Domingo sketch, so Saturday Night Live brought him back, with the help of Charli XCX. While the original sketch saw the women sing a satirical version of Sabrina ...

We list the best customer database software ... Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best.