“If we’ve done our job right, you should be able to walk up and engage with the robot just like your friend. You should be ...
The Cool Down on MSN21h
Customer experiences 'frustrating' interaction with AI chat service for a telecom company: 'This could be an SNL skit'It goes to show that AI isn't always the solution it's supposed to be. Customer experiences 'frustrating' interaction with AI ...
Hosted on MSN23h
How AI is Transforming Call Centers and Customer Service in Unexpected Ways — And Why Operative Intelligence is Leading the ChargeArtificial intelligence (AI) has become synonymous with technological progress, but in few areas has its impact been as ...
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