Business Wire3h
HDI’s “State of Service Management in 2024” Report Finds 59% Focused on Improving the Customer Experience as the Top Priority for ITSM Projects
HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils “The State of ...
Hosted on MSN23h
How AI is Transforming Call Centers and Customer Service in Unexpected Ways — And Why Operative Intelligence is Leading the Charge
Artificial intelligence (AI) has become synonymous with technological progress, but in few areas has its impact been as ...