I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

We'll let you know what to do next, and give you support on the issues you might be facing. Before you report a scam to us, you should first check our advice on reporting a scam. Chat’s usually ...

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The government announced their Autumn Budget on Wednesday 30 October 2024. This was the first Budget from the new Labour government. We'll explain how the changes are likely to affect your money and ...

Citizens Advice welcomes Ofgem’s Consumer Vulnerability Strategy Refresh, which outlines several positive proposals. It’s vital that this Strategy protects consumers and improves outcomes - even as ...

Citizens Advice response to Ofgem consultation on the future of the Ban on Acquisition-only Tariffs beyond March 2025 114 KB The ban on acquisition tariffs (BAT) is important in improving fairness for ...

The government has decided to freeze Local Housing Allowance (LHA) from April 2025. While we welcome the government’s commitment to uprating means-tested benefits in line with inflation, a failure to ...