Opinions expressed by Forbes Contributors are their own. Lucy Paulise is a career coach and book author based in Texas. 85% of the employees are not engaged globally. Tony Hsieh former Zappos CEO ...

"Kim is a long-tenured leader who will champion the unique culture and differentiators of the Zappos brand ... In late 2021, ...

As the authors of "Rocket" write, "what the company is really looking for is employees who will become passionate cheerleaders for the Zappos brand." Read next Follow us on: ...

A great lesson on how to do that comes from Zappos, which is already well known for the lengths it goes to maintain its focus on customer service and a positive company culture. It even designed ...

Accept and continue Amazon acquired Zappos in 2009 but Tony Hsieh stayed on as boss, saying: "We think of Amazon as a giant consulting company that we can hire if we want." Current Zappos chief ...