Connecticut's newly established Office of the Student Loan Ombudsperson will review complaints and help borrowers understand ...

Michelle Jarvis-Lettman of Windsor will serve as Connecticut's first ever student loan ombudsman, Gov. Ned Lamont announced Wednesday. The state legislature established a new Office of the Student ...

To date, a number of Cigno loan models have been banned after the regulator stepped in, including a product that charged the equivalent of 800% annual interest in fees. At a Senate estimates hearing ...

Over the same period, the Consumer Financial Protection Bureau (CFPB) received a record 13,524 complaints about student loans, the bureau's own ombudsman said in a separate report. The reports ...

Borrowers also may want to familiarize themselves with state-level assistance options, such as their state attorney general’s office or student loan ombudsman (which some states have set up ...