With Mitel closing its $530 million acquisition of ShoreTel on Monday, CRN takes a deep dive into the market, partner and customer impact of the new company. The purchase marks one of the largest ...

Mitel just announced Mitel CX, a new customer experience (CX)/contact centre platform. Enablement and training for channel ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing outbound interactions and reporting. However, Mitel is now focusing on its ...

Mitel ®, a global leader in business communications, today announced it has been positioned as a Leader in the Aragon ...

In an effort to modernize and enhance communication infrastructure, Manistee County commissioners approved a $134,600 investment to upgrade the county’s phone system with Mitel technology. Board ...

Mitel completed its acquisition of fellow unified communications vendor ShoreTel for $530 million Monday in a move to become one of the largest Unified-Communications-as-a-Service vendors in the ...

SUNNYVALE, Calif. — Mitel ®, a global leader in business communications, today announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations ...

With the enhanced partnership, Talkative’s suite of AI-driven customer service tools now fully integrates with Mitel’s contact center portfolio, further empowering organizations to engage with ...