Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

The government will announce its Autumn Budget on Wednesday 30 October. Find out what the Chancellor’s Budget means for you ...

Use this letter template to cancel a service that you agreed or paid for online, over the phone or by mail order. You can do this during the 14 day ‘cooling off’ period. It should help the trader ...

How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will be one of: a Penalty Charge Notice (PCN) or an Excess Charge ...

Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You must tell them it's essential to stick to this deadline. This is called 'making time of the ...

I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

If you've got a letter from a bailiff saying they're going to collect payment for a debt you don't think you owe, there are things you can do to stop them coming. The letter is called a ‘notice of ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

Every year over 900,000 people come to the Citizens Advice consumer service for help with a consumer problem . We provide practical and impartial advice on how to resolve your consumer problem. On ...

Millions of people are struggling with the cost of living. They’re facing a nightmare they never thought they’d experience. With costs for food, housing and energy bills sky high, families are ...