Today, businesses are looking for innovative solutions to optimise operations. ChatGPT has emerged as a powerful tool for the growth of business. It has capabil ...

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

Assess how the vendor plans to manage risks, ensuring business continuity even during unforeseen challenges. - Relationship ...

Yes, the customer journey has come to its end. And if you continue to believe in it, your brand may become a footnote in ...

Improving ease of doing business is key to increasing CSAT. By simplifying processes and encouraging collaboration, you can ...

Louise Donnery, senior content marketing manager at Clio EMEA, explores how sole practitioners and small firms can improve client relations.

Explore the top CRM solutions with project management. Learn how to streamline client relationships and task management in ...

When leaders think of how to improve their customer's experience, they often associate this practice with retail or technology services that are digital-first, transactional businesses. While the need ...

The management of Access Bank Plc has organized a one-day customer engagement forum to discuss and enlighten customers on the ...

Too often, sales and service functions operate in silos, leading to inefficiencies, missed opportunities and a fragmented ...

Microsoft will let companies create their own self-governing AI agents, starting next month. TakeAway Points: Beginning next ...