Discover why purchase automation’s “frictionless” promise may cost us the human connections vital to happiness, resilience, ...

Generative AI enables people and increases efficiencies in business operations, but using it to empower employees will make ...

Along the same lines, the goal for AI service reps is that they feel like real people. Do you know the brands that are using ...

Sentiment analysis transforms customer experience by uncovering emotions, driving engagement and delivering ...

To run a "best-in-class" service department, dealers need to understand the importance of the Tech Box, which helps create a ...

Recently, the Sudha Gopalakrishnan Brain Centre of IIT Madras released the "most detailed 3D High-Resolution images ... support,” he added. The Sudha Gopalakrishnan Brain Centre has created this ...

The Centre has developed a world-class high-throughput histology pipeline that processes whole human brains info high-resolution digital images at petabyte-scale. These unique first-in-class data ...

Trauma-informed care and human rights The concept of trauma-informed care, widely adopted in psychology and healthcare, underscores the importance of understanding how trauma affects people's lives ...

Swish, a Bengaluru-based startup took an unconventional approach to marketing with its human ads. The pictures ... delivery ...

The final expert recommendation underscores the critical role of human oversight in preserving quality interactions. With sixteen expert insights, this piece offers actionable strategies to help you ...

For example, when a customer calls customer service and is forced to use an interactive ... content so it can be easily routed to the correct human. Tools providing insight into intent will ...