Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time ...

Copilot Studio agents have access to the latest models, including new models such as OpenAI’s o1, which is currently ...

The Dynamics 365 platform is getting a whole new set of AI agents. These agents will improve and partially automate all kinds ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Calabrio have announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Centre ...

Microsoft Copilot Studio users will soon be able to create AI agents that can carry out complex actions, with the potential ...

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee ...

On October 22, in an official blog it highlighted that the upcoming ability to create AI agents will help users to easily ...

Microsoft will launch autonomous AI agents in November, taking on Salesforce's Agentforce. The public preview expands Copilot ...

Know your customers like never before with Dynamics 365 Customer Insights—a customer data platform (CDP) that uses transactional, behavioral, and demographic data to help you deliver exceptional ...

Microsoft envisions AI agents taking on responsibilities across the workplace more than ever before. It's releasing 10 ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...