The technology alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group.

Key Takeaways Airline boarding is a process that has stressed travelers and crews alike. Many flights see dozens of ...

American Airlines is addressing a long-standing issue in air travel: the problem of passengers attempting to board before ...

I saw this in action yesterday,” one passenger reported. “It was great. I saw about 5 people get punted out of line for ...

NEW YORK — American Airlines is testing a new technology at three airports across the country during the boarding process ...

Tired of customers skipping ahead when it's your turn to board? So is American Airlines. Here's how they crack down on gate ...

American Airlines is testing new technology that will alert staff if a passenger tries to board the plane early. A former flight attendant weighs in about the move against "gate lice." ...

American Airlines is testing a new tool to stop passengers from boarding flights ahead of their assigned group.

With the holiday season quickly approaching, American Airlines is implementing a new platform that would stop the ...

American Airlines is testing a new technology to stop a phenomenon commonly known as "gate lice." Why isn't it at any Bay ...

American Airlines is testing a new technology that would crack down on passengers boarding in the wrong group ahead of the ...

American Airlines is testing new technology to end a process known as "gate lice," which is when passengers cut lines in ...