With 85% of customer interactions expected to be managed without human customer support by 2025 ( as per Gartner), generative ...

The survey examined several key factors for effective AI implementation including whether companies are operating their core ...

The customer experience and contact center worlds have significantly changed over the past 30 years, but the voice channel ...

Explore how AI integration, NVIDIA's Blackwell chip, and Google's quantum breakthrough defined 2024's technological landscape ...

New Delhi, Dec. 23, 2024 (GLOBE NEWSWIRE) -- The global Mainframe market is projected to hit the market valuation of US$ 7,241.13 million by 2033 from US$ 4,059.99 million in 2024 at a CAGR of 6.64% ...

All of the major phone makers are at fault. Samsung opened the year with its Galaxy S24 launch in January, declaring “Galaxy ...

As artificial intelligence exponentially advances, the resulting AI Art shockwave has hit creatives either like a gut punch ...

Leaders from Mastercard, Infosys, IBM, and more share how they created AI use cases at their companies.

The integration of generative AI marks a significant technological advancement that can dramatically amplify the power of ...

"At Hitachi, our 110-year intellectual assets in manufacturing and technology give us a unique perspective on AI integration," explains Shigetoshi Sameshima, CTO, Digital Systems and Services Division ...