Web push notifications have been so deeply rooted in our minds that without them it is hard to imagine our mobile screens.

Even with the mainstream acceptance of distance education, there is still a lot of inaccurate information being circulated by ...

PAWS is a new mini-application in Telegram that rewards users for participating in other airdrops earlier. The PAWS ...

Generation 5th and 6th cybersecurity threats differ from previous attacks as they are equipped with multi-vector and ...

This kind of surveillance monitors the incoming and outgoing of people within the data centers. With the help of video ...

Contrary to what you might think, management review controls are more complicated than other controls. They require you to ...

By creating a centralised hub for all customer interactions, multichannel ticketing tools enable the agents who use them to ...

IBM published a survey with Ponemon, a leading research center dedicated to knowing the impact of a data breach, privacy, and ...

Salesforce CPQ offers several pricing options for sales reps so that they could apply them to define their quote lines. So ...

Knowledge management is a crucial element for building a strong and effective customer service strategy. It is a process ...

Command center monitoring has its specific requirements which are based on a host of factors like the company’s vision, ...

In practice, APM is complicated, but in concept, it’s really quite simple. Application Performance Management is the process ...